Guest Service Associate Posted By: Admin    2015-Jul-20

Skinny Pineapple DBA The Farm - Boulder, CO

The Farm is a high-end cannabis boutique. We are not your average dispensary - we're pioneers within our industry!

General Purpose: This position is responsible for checking in all guests into our store in an attentive, courteous and efficient manner. This is a fast passed position which requires excellent organization and communication skills.

TO APPLY: Go to our website at www.thefarmco.com and click on "About Us" and choose "Careers" to apply for this position.

Essential Duties/Responsibilities: 

  • Greet guests as they enter the store
  • Verify guest’s ID’s for age and residency status
  • Check guests in, adhering to state and city regulations
  • Maintain a high level of customer service and energy throughout the day
  • Sell a wide range of accessories and give accurate advice on each product
  • Explain processes and inform customers of promos
  • Create and update menus throughout the day
  • Complete daily tasks

Other Duties/Responsibilities: 

  • Manage incoming calls and voicemail
  • Document guest feedback
  • Continuously maintain all social media sites related to our business
  • Ensure the store is clean and organized at all times
  • Display and replenish products as needed
  • Other duties as necessary

Job Qualifications: 
Knowledge, Skills, and Ability: 

  • Positive and energetic attitude
  • Customer focused
  • Great communication and listening skills
  • Multi-tasking
  • Integrity
  • High energy
  • Dependable

Experience 

  • Familiarity with POS systems and computers
  • Customer service experience required

Working Environment: 

  • Consultative environment
  • Building rapport
  • Evolving environment
  • Loud at times
  • Fast-paced environment
  • Crowded at times
  • Evolving environment

Physical Demands 

  • Able to lift at least 25 pounds
  • No issues with standing for up to 8 hours at a time

Salary: $12.00 /hour

Required experience:

  • Retail Customer Service Experience: 1 year

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