Position Title: Accounts Administrator
Direct Supervisor: Chief Executive Officer
iComply, LLC’s mission is to provide our clients the most relevant, effective, meaningful and comprehensive marijuana regulatory compliance support by delivering leadership, integrity and excellence in every service we offer.
We embody impeccable quality and value through our commitment, passion and dedication to deliver the best performance for our customers and the cannabis industry, as well as ensuring the health and safety of the public.
Integrity: Integrity defines our company’s character and culture. We say what we do and we do what we say. When we speak, we speak truthfully and with purpose.
Excellence: Excellence defines our company’s quality of performance. Our clients need us to be efficient, thorough and effective. Our clients expect us to be trusted experts and to resolve compliance issues beyond their capabilities.
Leadership: Leadership defines the role we carry out in designing, implementing and delivering our services as well as the role we play in driving the policy and regulations that drive our industry. We have a very real and positive impact on the greater good - a position that we maintain by performing every task as credible leaders.
*Position Summary: * To manage and oversee the accounts of the company and to service clients as long-term strategic partners and sell iComply services and deliverables on an ongoing basis. Account Managers must have excellent customer service skills and the ability to resolve conflicts, think critically, and help clients identify compliance budgets, challenges, and gaps.
Account Managers are responsible for generating leads, setting appointments, following up and selling iComply services. This position works collaboratively with the CEO and other departments and to support the iComply, LLC’s brand and achieve the goals and mission of the organization by consistently generating new business. This position comes with a base rate of pay plus commissions on each sale. At all times treat colleagues, clients, and the public in accordance with iComply, LLC’s core values.
Duties and Responsibilities:
Oversee all sales and account management functions
Generate cold calls/visit contacts to develop new leads consistently and diligently
Track and manage leads, quotes, sales, and generate new business
Responsible for creating and ensuring contract execution of Client Service Agreements
Ensure client satisfaction and handle all conflicts or concerns related to services provided
Observe and follow all timelines for sales and deliverables
Communicate with clients regarding services, changes, and ongoing sales
Build relationships with clients, prospects, and strategic partners to generate opportunities
Manage the scheduling and coordination of sales for clients with deliverables team
Ensure accurate internal documentation for tracking leads, sales, quotes and contract generation
Assist in the collection of client payments as directed
Manage and meet sales goals and targets consistently
Attend events and represent the company in a sales function as needed
Set up, work, and tear down booths or other event displays as needed
Create and follow policies and procedures related to all duties and responsibilities for the position
Assist Director of Business Development with projects as required
Assist Chief Executive Officer with projects as assigned or required
Participate and contribute as a member of team meetings as assigned
Participate in personal growth and continuing education
Participate in trainings and continuing education as assigned
Perform all other duties as assigned
*Position Qualifications: *
Education – Bachelor’s Degree preferred
Experience – Four years enterprise or commercial sales experience and a proven track record of business to business sales success. Extensive knowledge of the marijuana industry.
Skills – Outgoing personality coupled with relationship building skills. Must be MS Office and CRM software proficient. Professionalism, integrity, and attention to detail.
Position is expected to work a 40 hour work week with hours varying between the hours of 8:00 AM – 10:00 PM.
Physical and Precautionary Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To apply for this position, please submit your resume and cover letter.
Interested? Click here to apply